Privacy Policy

Last Updated: May 12, 2026

At Loaves & Fishes Family Kitchen, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you when using our website or interacting with our organization.

This policy applies to information collected through our website, donation platforms, volunteer forms, email communications, and other online services linked to this policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Donation information
  • Volunteer information
  • Event registration details
  • Any information you provide through forms, surveys, or communications with us

When you make a donation, payment information is processed securely by third-party payment processors. We do not store full credit card numbers on our servers.

We may also automatically collect limited technical information when you visit our website, such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of visits
  • Website usage data collected through cookies or analytics tools

How We Use Information

We use personal information to:

  • Process donations and provide receipts
  • Coordinate volunteer activities and events
  • Respond to inquiries and requests
  • Send newsletters, updates, and fundraising communications
  • Improve our website and services
  • Maintain the security and functionality of our systems
  • Comply with legal obligations

You may opt out of marketing emails at any time by clicking the unsubscribe link in our emails or contacting us directly.

Cookies and Analytics

Our website may use cookies and similar technologies to improve user experience and understand website usage.

Cookies are small files stored on your device that help websites function properly and provide analytics information.

We may use services such as:

  • Google Analytics
  • Website performance and security tools
  • Donation or fundraising platforms

You can control cookies through your browser settings. Disabling cookies may affect certain website features.

For information about how Google collects and processes data, visit: Google Privacy Policy

How We Share Information

We do not sell personal information.

We may share information with trusted third-party service providers that help us operate our organization and website, including:

  • Donation and payment processors
  • Email communication platforms
  • Volunteer management systems
  • Website hosting and analytics providers

These providers are only permitted to use information as necessary to provide services on our behalf.

We may also disclose information:

  • When required by law
  • To protect the rights, safety, or security of our organization or others
  • In connection with legal or regulatory requests
  • Data Security

We use reasonable administrative, technical, and physical safeguards to help protect personal information from unauthorized access, disclosure, or misuse.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Retention of Information

We retain personal information only as long as necessary for operational, legal, accounting, or reporting purposes.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

We encourage users to review the privacy policies of external websites before providing personal information.

Children’s Privacy

Our website is not directed to children under 13 years of age, and we do not knowingly collect personal information from children online.

If we learn that personal information has been collected from a child without appropriate consent, we will take steps to delete it.

California Privacy Rights

California residents may have certain rights regarding their personal information under applicable California privacy laws, including the right to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of personal information, subject to legal exceptions
  • Request information about how personal information is used and disclosed

To submit a privacy-related request, contact us using the information below.

We will not discriminate against individuals for exercising applicable privacy rights.

Your Choices

You may:

  • Opt out of marketing emails
  • Request access to or correction of your information
  • Request deletion of certain personal information
  • Disable cookies through browser settings

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Loaves & Fishes Family Kitchen 1500 Berger Drive San Jose, CA 95112 Phone: (408) 922-9085

Email: contact@loavesfishes.org